In every small firm there are hidden hours that quietly leak out of every working week — chasing the same information, retyping the same details, switching between tools, fixing avoidable mistakes. In this episode, Andy from Antek Automation walks through exactly where those hours go in a typical small service firm or small law practice, and the practical, low-cost changes that win them back. No restructure required. No big system to buy.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: AI Workplace Assistants for UK SMEs: What You Need to Know.

• Tip number one: pick a single source of truth for client information.
• Number two ...