Every unanswered call after hours is a customer ringing the next firm on the list. In this episode, Andy from Antek Automation breaks down what after-hours intake actually costs a small firm, why most owners underestimate the number of callers slipping through, and what to put in place so every inbound caller is answered, qualified, and booked — without hiring another receptionist or paying an answering service that takes messages and not much else. Practical, no-hype, and built around what real service businesses and small firms actually need.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: AI Receptionists for Trade Businesses: Cut Missed Calls by 40%. ...