How do you keep your heart soft when breakthrough feels hard?

In this deeply personal and powerful episode, Dr. Janine Do Cabo flips the mic and sits down with Odette de Beer, Founder of Amplify Business Coaching and author of From Heart to Bottom Line. Together, they unpack the stories behind Odette’s most shared quotes—raw insights that shape her work in strategy, CX, and values-led leadership.

From why being “hard to reach” erodes trust, to the real reason clients slip away without warning, this episode is packed with straight-talking wisdom, business truths, and full-circle moments that will challenge the way you lead, serve, and grow.

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