Automation to Amplify Business Growth

In this episode of Amplify with Purpose, host Odette de Beer interviews Jackie van Baren, a specialist in automation technology, to explore how automation can streamline processes and improve customer experiences for small to medium-sized enterprises (SMEs). From balancing the human touch with automation to practical steps for implementing technology in your business, this episode provides actionable insights for business owners looking to scale efficiently.

00:00 Introduction

00:15 Meet Jackie van Baren

00:32 What is Automation?

01:24 Importance of Automation

01:30 Automating Customer Experience

03:59 Common Automation Pitfalls

04:06 Integrating Automation Effectively

04:54 Small Business Perspective

06:36 Managing Automation on Limited Res ...