As Kenny and Shari recount their eighth - yes, EIGHTH! - failed repair attempt by Brady Windows, they reveal how frustration, fatigue, and a global pandemic finally pushed them to take back control. From the tyranny of lifetime guarantees to the power shift that comes from saying “You just bought our house!” the Rudolphs dive deep into what happens when good intentions meet bad workmanship - and what it takes to stand up for yourself as a homeowner. We also hear from Karalynn Cromeens, a construction attorney, author, and host of the  ...