Sure, everyone says they're operationalizing AI for marketing, but inside most B2B organizations, there’s a lot less transformation going on and a lot more chaos. Shadow AI, talk of AI governance without an understanding of the processes being improved, and board pressure to show efficiency gains before anyone has figured out what good looks like.

In this episode, Rob sits down with John Schneider, VP of Platform and Ecosystem Marketing at UKG, to separate the reality of AI-driven marketing transformation from the hype surrounding it. John brings a practitioner's lens to what it takes to move from experimentation and shadow AI to a genuinely empowered, AI-forward marketing organization - and why the heart of that transformation has less to do with tools and more to do with people enablement, process redesign, and a strong partnership with I ...