S01 E06 - Simona Ioannoni, Brigit: Step-by-step guide to building a customer retention machine

Retention Chronicles by Malomo
On this week’s episode, we are joined by Simona Ioannoni, Senior Marketing Manager at Brigit and previous Senior Marketing Manager at Haus and Stitch Fix. Simona shares very valuable information on this episode, such as her macro approach to customer retention and how she’s seen the shift in the ecommerce space from a fragmented approach  ...  See more
Dec 06 2021
Keywords
retentioncustomer retentioncustomer journeycustomer experienceecommercemarketingpost purchase experiencedtcdirect to consumercustomer success