Episode 29: Improving customer experience with personalization

Published: Jun 30 2021

Featuring David Wachs, CEO of Handwrytten

A serial entrepreneur, David's latest venture, Handwrytten, is bringing back the lost art of letter writing through scalable, robot-based solutions that write your notes in pen. Developed as a platform, Handwrytten lets you send notes from your CRM system, such as Salesforce, the web site, apps, or through custom integration. Used by major meal boxes, eCommerce giants, nonprofits and professionals, Handwrytten is changing the way brands and people connect.

Episode quote:

“Showing somebody I've sat down and thought about them for five minutes by writing a note, well, that's currency. That's valuable, that's got intrinsic value. And people really pick up on that.”

Visit the complete episode page to learn more. Or subscribe to the GRIN Gets Real podcast where you listen to podcasts.