Driving Business Success: The Importance of Employee Experience with Neha Dutta

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni

Episode notes

The CX Goalkeeper had the great opportunity to interview Neha Dutta

LinkedIn Headline: Award Winning Transformation Executive I Digital Client Success I Customer Experience I CHIEF Member


00:00 Game Start

00:35 Neha's Introduction

02:09 Neha's Values

04:19 Employee Experience

05:49 Key Components

09:18 Employee enablement

11:47 Keeping employees engaged

15:40 Best Practices

18:20 Generations Integration

20:52 Artificial Intelligence for employees

24:42 The Future

26.05 Book Suggestion

28:01 Contact Details

28:33 Neha's Golden Nugget

and much more https://www.cxgoalkeeeper.com/NehaDutta

Neha's Contact Details:

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