Human interactions have evolved… so should your contact centre! with Anand Janefalkar Founder & CEO UJET - E102

CX GOALKEEPER - Customer Experience Goals by Gregorio Uglioni

Episode notes

The CX Goalkeeper had the great opportunity to interview Anand Janefalkar

LinkedIn Headline: Founder & CEO at UJET

Highlights:

00:00 Game Start

00:53 Anand's intro

02:23 Anand's values

04:55 UJET.cx

11:07 human interaction has evolved. So Should your contact centre

12:44 Proactive Services

16:11 The role of Cloud

23:35 The Future of CX

25:58 Anand's book suggestion

27:17 Anand's contact details

27:29 Anand's Golden Nugget

and much more on https://www.cxgoalkeeper.com/ujet

#cxgoalkeeper #customerexperience #podcast #leadership

Keywords
ujethuman interactionscontact centercontact centre