Episode notes

The CX Goalkeeper had the great opportunity to interview Joe Pine

LinkedIn Headline: Speaker, management advisor, and author of such books as The Experience Economy, Infinite Possibility, Authenticity, and Mass Customization.

Highlights:

  • The progression of the economic value

  • Mass Customization

  • Measuring memorabilities

  • The future of CX

  • Joe's Golden Nugget

and much more on https://www.cxgoalkeeper.com/JoePine

Keywords
customer experienceexperience economyjoe pine