Episode notes
The CX Goalkeeper had the great opportunity to interview Joe Pine
LinkedIn Headline: Speaker, management advisor, and author of such books as The Experience Economy, Infinite Possibility, Authenticity, and Mass Customization.
Highlights:
The progression of the economic value
Mass Customization
Measuring memorabilities
The future of CX
Joe's Golden Nugget
and much more on https://www.cxgoalkeeper.com/JoePine
Keywords
customer experienceexperience economyjoe pine