S01 E99 - The Big Miss – How Businesses overlook the value of emotions  with Zhecho Dobrev

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had the great opportunity to interview Zhecho DobrevLinkedIn Headline: Author | Customer Experience and Behavior Science Consultant & TrainerHighlights:00:00 Game Start00:37 Zhecho's introduction01:56 His values04:16 Where does the idea of writing such a book come from?07:39 why did you decide to write about emotions?09:  ...  See more
Nov 07 2022
beyond philosophyemotionscustomer sciencethe big miss