S01 E94 - Journey to Centricity with Ilenia Vidili

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had the great opportunity to interview Ilenia VidiliLinkedIn Headline: Customer Centricity Advisor | Author of Journey to Centricity | Keynote SpeakerHighlights:00:00 Game Start00:32 Ilenia's Introduction02:27 Ilenia's Values04:22 Where does the idea from your book come from? 07:15 The balance between maximizing profit a  ...  See more
Oct 03 2022
customer centricityjourney to centricity