S01 E92 - The CX Centric Maturity Assessment with Jonathan Daniels

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had the great opportunity to interview Jonathan DanielsLinkedIn Headline: Leading Customer Centric Transformations.Highlights:00:00 Game Start00:36 Jonathan's introduction03:14 Jonathan's value04:45 Where did where did the idea of a CX Centric Maturity Assessment come from?08:34 How is it structured?11:26 why it's import  ...  See more
Sep 19 2022
maturity assessmentcxtransformationcx assessment