S01 E90 - Continuous Education in Customer Experience with Ricky Harris

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had the great opportunity to interview Ricky HarrisLinkedIn Headline: Chartered Institute of Customer Management, Call Centre, Customer Services Master classesHighlights:00:00 Game Start00:32 Ricky's introduction03:34 Ricky's values05:26 The CX landscape in South Africa7:36 What can we learn from South Africa12:49 The ro  ...  See more
Sep 05 2022
trainingsouth africa