S01 E73 - Delivering WOW Through Service with Ryo Zsun from Zappos

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had the great opportunity to interview Ryo ZsunLinkedIn Headline: The Culture Maestro at Zappos | Speaker | Company Culture | Customer Experience Highlights:00:00 Game Start 01:00 Ryo's introduction02:30 Ryo's values 03:38 Why are you working for Zappos? 06:22 What motivate you and all the Zapponians to deliver WOW every  ...  See more
May 09 2022
customer servicezapposwowwow momentsbest practicesbest in classe