S01 E63 - The Dark Side of Customer Experience with Michael Bartlett - Second Half

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had a smart discussion with Michael Bartlett.Michael is the creator of the CCXP exam simulator and the director of Experience Innovation at JMARK. He is a serial founder and philanthropreneur dedicated to helping animal rescues.We discussed about in the 2 episodes with him: cataloging priyome (“well established principle  ...  See more
Feb 28 2022
customer experienceccxpconsumer behaviourbehavioral science