The Importance of Communication - E58 with Filippo Poletti

CX GOALKEEPER - Customer Experience Goals by Gregorio Uglioni

Episode notes

Only in the dictionary “success” comes before “work”

The CX Goalkeeper had a smart discussion with Filippo Poletti

Filippo Poletti is one of THE TOP VOICE OF LINKEDIN in Italy. He is an Italian journalist and a digital communication manager.

In this episode you will learn about:

- His book “Time for IoP”, the importance of having an Intranet of People

- The link between branding and music

- the importance of understanding that we are a people business

- How to achieve the Intranet of Value

… and a lot more

Please don’t forget Filippo’s latest book: “Grammatica del nuovo mondo” (language: Italian)

More on: www.cxgoalkeeper.com/FilippoPoletti

#customerexperience #leadership #cxgoalkeeper #cxtransformation #podcast

Keywords
filippo poletticommunicationintranet of peopleintranet of valuesteve jobs