Inside Your Customer's Imagination - E57 with Chip Bell - 2nd Half

Trust the frontline! They are the ambassadors and the scouts.

The CX Goalkeeper had a smart discussion with Chip Bell

Chip Bell is a World-Renowned Authority On Customer Loyalty And Service Innovation

The discussion is available on all common PODCASTING platforms as Apple, Google, Amazon, Spotify and Stitcher as well as a WEBCAST on YouTube.

The discussion was split in 2 episodes. This is the second one...

In this episode you will learn all about the book: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions

(1) curiosity that uncovers insight,

(2) grounding that promotes clear focus,

(3) discovery that fosters risk-taking,

(4) trust that safeguards partnership purity, and

(5) passion th ...