S01 E52 - CX Goalkeeper with Mary Drumond FIRST HALF - E52 is about Customers' Behaviours and a lot more

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had a smart discussion with Mary DrumondChief Marketing Officer at Worthix, host of the Voices of CX, Keynote speaker and thought leader in CX.I split the discussion in 2 episodes, stay tuned also for the second part next week!In this episode:- Customers are bombarded by requests for feedback- Asking customers for feedba  ...  See more
Dec 13 2021
artificial intelligenceworthixconsumer behaviourfeedback