Episode notes
The CX Goalkeeper had a smart discussion with Claire Boscq-Scott
CEO of the Jersey Hospitality Association, the BIZ-SHUI creator, Keynote speaker, Book author… simply: Claire is full of energy!
I split the discussion in 2 episodes, the first episode went live last week!
In this episode you will learn:
- When you feel good, you listen to, you have empathy, you inspire people
- Make sure that your employees (mentally emotionally and physically) feel well, they will take care of your customers and they will stay longer with you
- The way we think affects the way we feel and affects the way we behave and vice versa.
- The Business Energy Map which representing 9 areas of your life can be used as objective setting tool too
Book Suggestion:
Move Your Stuff, Chan ...
Keywords
bizshuifengshuienergy