S01 E46 - CX Goalkeeper & ECXO with Jef Teugels - E46 is about Customer Culture

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper in collaboration with the European Customer Experience Organization (ECXO) had a smart discussion with Jef TeugelsJef is founder of Reins Group and an ambassador of the ECXO.In this episode you will learn:- Some highlights on the ECXO- The definition of culture and customer culture- The example of Air New Zealand transfo  ...  See more
Nov 01 2021
customer cultureculture