CX Goalkeeper with Rosaria Cirillo - E41 is about Yellow Factor: Happiness in Business

CX GOALKEEPER - Customer Experience Goals by Gregorio Uglioni

Episode notes

The CX Goalkeeper had a smart discussion with Rosaria Cirillo

Rosaria is an expert on H-CX, she is an Author a Certified Happiness Trainer and THE Happiness Driven Growth Change Catalyst. Additionally TED Speaker, CX Trainer & Management Advisor

We discussed about the book: Yellow Factor, Happiness in Business

You will learn about:

  • The evolution of business through different levels: shareholders, customers, employees, purpose, and happiness

  • Spiritual, physical, intellectual, relational, and emotional wellbeing translated into the business world for customers, employees, and society

  • HAPPINESS as Health, Autonomy, Purpose, Play, Integrity, Nature, Empathy, Simplicity, Smile

  • GROWTH as Grounding, Reaching up, Operationalizing, Wow Blossoming, Taking Time, Harve ... 

 ...  Read more
Keywords
hcxhumanexperience