Episode notes
The CX Goalkeeper had a smart discussion with Neil Skehel
Neil is CEO and founder of Awards International in the UK, Serbia and UAE. Owner of CXM (Customer Experience Magazine).
My learnings:
By winning an award and by sitting next to Don Hales, Neil started together with Don “Awards International”
Awards International offers outstanding awards in several countries (UK, UAE, Turkey, …)
One of the key success factors of Awards International is the DREAM TEAM
In future there will be several options how to run them. The digitalization (e.g., blockchain, digital platforms) is giving a new dimension to businesses
There is no “new normal” there will be a "new future" with new opportunities, new business models, as the financial flows changed. It is a matter of ...