S01 E16 - CX Goalkeeper with Adrian Swinscoe - S1E16 is about his book "CX PUNK"
Customer Experience Goals with the CX Goalkeeper by Gregorio UglioniThe CX Goalkeeper had a smart discussion with Adrian SwinscoeAdrian is a Customer experience advisor, author, speaker, workshop leader and aspirant punk at Punk CX. We discussed following tracks from his book:With great power comes great responsibilitiesCX is not F***** metricsSimplicity rules: ok?The answers are right in front of viewHis ... See more
Apr 05 2021