S01 E15 - CX Goalkeeper with Nils Hafner - S1E15 is about the Customer Experience Trend Radar 2021

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX goalkeeper had a smart discussion with Nils Hafner.Prof. Dr. Nils Hafner is a great friend of mine and an outstanding CX expert. In the DACH region one of the most known CX thought leader. He is an international Keynote Speaker, a Blogger, an Author and Professor at the University of Lucerne. How Nils explains CX and the examples h  ...  See more
Mar 29 2021