S01 E10 - CX Goalkeeper with Peter Dorrington - S1E10 is about predictive behavioral analytics and its "real" use cases

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had a smart discussion with Peter DorringtonPeter is an event host & moderator, executive advisor, CX analytics expert, award-winning CX Influencer, and inventor of Predictive Behavioural Analytics (PBA). He is the founder of XMplify. “Analysis without actions is academy, actions without analysis is anarchy” Key learning  ...  See more
Feb 22 2021