S01 E07 - The CX Goalkeeper with Miles C. Thomas is about 5 steps to great service and great experiences

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
Miles C. Thomas is the global head of customer service and experience at International Baccalaureate. Founder HumanizedCX & CX Wales. Chair of Judges at the CX awards and internationally recognized CX leader. A customer experience, success, service and operations leader for organizations such as Deloitte and the International Baccalaureat  ...  See more
Feb 01 2021