S01 E02 - CX Goalkeeper with Heike Wiegand - S1E2

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
Heike Wiegand is Partner at KPMG in the insurance practice. She is an expert in several fields like insurance, strategy and consulting. In this episode Heike shares his view of the status of the insurance Industry. In particular, she is giving some great insights on digitization and customer experience. Additionally, she explains how the  ...  See more
Jan 03 2021
customer experienceinsuranceconsulting