The CXWG2020 & "The Customer Experience Playbook" with Jonathan Daniels - S1E1

CX GOALKEEPER - Customer Experience Goals by Gregorio Uglioni

Episode notes

Jonathan Daniels is very well known in the CX world.

He is the author of the book "The Customer Experience Playbook"

He is dedicating his time co-creating, training and coaching organisations and leaders, giving practical tips on becoming customer-centric.

  • Cofounder of cx-brussels

  • Director of cx-centric.com

  • Director of daniels-solutions.com

Keywords
customer experiencecxwg20